Privacy Policy

1. Introduction

Legacy Dental Temecula ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website legacydentaltemecula.com and use our services.

Please read this Privacy Policy carefully. By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

• Information You Provide: Name, email address, phone number, physical address, insurance information, and any other information you voluntarily provide through contact forms, appointment bookings, or communications with us
• Automatic Information: When you visit our website, we may collect information about your device, IP address, browser type, operating system, and browsing behavior through cookies and similar technologies
• Health Information: Protected Health Information (PHI) related to dental treatment, procedures, medical history, and clinical notes (collected in compliance with HIPAA)

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing dental services and treatment
• Scheduling and confirming appointments
• Processing payments and insurance claims
• Sending appointment reminders and follow-up communications
• Improving our website and services
• Responding to your inquiries and requests
• Complying with legal and regulatory obligations
• Marketing and promotional purposes (with your consent)

4. Data Protection and Security

We implement industry-standard security measures to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure servers and firewalls
• Limited access to personal information (staff only on a need-to-know basis)
• Regular security audits and updates

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. HIPAA Compliance

As a covered entity under the Health Insurance Portability and Accountability Act (HIPAA), Legacy Dental Temecula maintains strict privacy and security standards for all Protected Health Information (PHI). Your health information is protected under HIPAA regulations and will not be shared with third parties without your written authorization, except as required by law.

6. CCPA Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request what personal information we collect, use, and share
• Right to Delete: You can request deletion of personal information we have collected from you
• Right to Opt-Out: You can opt out of the "sale" or "sharing" of your personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise these rights, please contact us at (951) 972-8080 or info@legacydentaltemecula.com

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. We use cookies for:

• Essential functionality (required for site operation)
• Performance and analytics (understanding how you use our site)
• Marketing and advertising (with your consent)

8. Third-Party Links and Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.

9. Data Retention

We retain your personal and health information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Health records are typically retained for a minimum of 7 years in accordance with dental practice standards.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Address: 43730 Manzano Drive, Temecula, CA 92592
• Phone: (951) 691-0687
• Email: info@legacydentaltemecula.com

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting an updated version on our website.